:: Home :: About Us :: Principals :: Contact Us        

BPO Services

Offshore Outsourcing

Web Research

Many well established US transcription firms outsource medical transcription overseas to firms like ours but they are keeping the savings. Internet technology enables transcription skills to reside in high talent areas offshore with cost improvements available to you.  If you are currently outsourcing to a local or national firm, you may already be receiving offshore services and paying local rates.

Brian Kearns, the company's chief financial officer, said that "only a little" of MedQuist's work is subcontracted to Indian transcription firms. 

http://www.sfgate.com/cgi-bin/article.cgi?file=/chronicle/archive/2003/06/08/BU133949.DTL  

Why not capture the savings rather that let your current provider take advantage of the globalization of the medical transcription industry?  A decade ago transcription was contracted out to companies in close proximity to hospitals.  Increasingly  however, to take advantage of lower costs, this work is being sent to abroad to Mexico, West Indies, etc.  Because of the availability of high speed satellite links, offshore services are capturing a large part of transcription business.

Do you want a trial?  We look forward to supplying hard data about transcription costs and quality

Evaluate our service with our no cost trial before renewing your contracts or adding staff. 

Compare with your current costs: 

Pricing, 48-24 hour TAT, 5.5  cents a line .

Quality:

We need to match the quality and overall performance of an all in house MT operation to get and keep your business.  Quality is paramount.  Our transcriptionists are assigned to specific doctors to ensure accuracy.  Multiple levels of QC and QA as well as extensive ongoing training for our transcriptionists ensure we meet your expectations.  We have earned our way into organizations like yours by stepping in to remove backlogs or provide back-up.

Our offer:

A no cost evaluation. You evaluate our capabilities. 

We use this experience to develop an initial process specification covering:

• Client Dictation Process from Input to file downloads to our secure servers.

• File format and content Specification.

• Transcribed file Transmission and Receipt.

• Exceptions and Intervention.

We are HIPAA compliant.

Please contact us for a detailed discussion of the trial process.

Savings: 

Insight into the economic advantages can be gained by comparing our costs with domestic transcription.  We are able to employ 2 transcriptionists for the cost of one in the US and provide equal quality:  The following is from  the US bureau of Labor Statistics:

http://www.bls.gov/oco/ocos271.htm

Medical transcriptionists had median hourly earnings of $12.15 in 2000. The middle 50 percent earned between $10.07 and $14.41. The lowest 10 percent earned less than $8.66, and the highest 10 percent earned more than $16.70. Median hourly earnings in the industries employing the largest numbers of medical transcriptionists in 2000 were as follows:

Compensation methods for medical transcriptionists vary. Some are paid based on the number of hours they work or on the number of lines they transcribe. Others receive a base pay per hour with incentives for extra production. Large hospitals and healthcare organizations usually prefer to pay for the time an employee works. Independent contractors and employees of transcription services almost always receive production-based pay.

According to a 1999 study conducted by Hay Management Consultants for the American Association for Medical Transcription, entry-level medical transcriptionists had median hourly earnings of $10.32 and the most experienced transcriptionists had median hourly earnings of $13.00. Earnings were highest in organizations employing 1,000 or more workers. Transcriptionists receiving production-based pay earned about 7 to 8.5 cents per Standardized Line (based on a 65-character line, counting all keystrokes). However, independent contractors—who have higher expenses than their corporate counterparts, receive no benefits, and face higher risk of termination than employed transcriptionists—typically charge about 12 to 13 cents per Standardized Line.